[soma_farms]

I believe, but maybe wrong, that it’s a long the lines of a debit payment but more of a bank transfer. For example, if you work for someone else, like a large company, now a days they only pay direct deposit which means you have to give them that information (ACH number aka routing number) and your account number.

• This reply was modified 10 months, 1 week ago by  soma_farms.

[potpourri_of_life]

When I ran my sewing business, I started to take cc’s, but at that time I could not charge the customer. Now, businesses are charging for them. Yes, reward cards cost a business extra money, as well as 2nd swipes.

The banking system gets a cut from both the business and consumer.

[EvW]

Make sure this is not some phishing attempt.

[Mountain-Granny]

It’s legit. I got the same email from them.

[Mountain-Granny]

If you are asking about the ACH option, as they said in the email, they upgraded to a more secure payment portal. We have a few payments we make that way and it’s very secure. I took a couple screenshots to show the process.

[MartHale7]

Thanks for your input on this.👍

[BLTN]

What the heck – I never got that email! And nothing shows on their website either – I should know, I’m working on my order and, since I only order 2-3 times/year I’ve been in & out of their site a lot as I think of things to add…then tweak because the total is getting too high.

[LadyJstyle]

Just got that email a few minutes ago. Was surprised thst if you get cash back or points from your debit card provider they may charge a cc fee?

[BLTN]

I was signed in again this afternoon, trimming down my order to stay on budget…and I was logged in to my email just a few minutes ago. Still haven’t seen anything.

[Mountain-Granny]

Check your spam folder. I almost missed it myself.

[BLTN]

Nothing in my junk folder. I even checked my deleted folder, in case I’d mis-clicked when deleting something. Nothing anywhere.

[MartHale7]

You can send them an email and ask them about it…. they should be able to send you the info, or have them send the info to another email address.

[Momatomic]

I received this email yesterday. My next order is next week so I paid early (yesterday) using the old payment method to buy myself some time to figure out what I’m going to do. I’m not happy about giving out my main checking account information, so I might open a new checking account just for these kinds of transactions. I can see more companies moving in this direction in the future.

[MartHale7]

I re-read the email, and they do take a debit card for payment, so since I have that I think I will go that direction.

Sorry to hear about the problem with buying when you did not buy…..

I can understand that they do not want to increase the fees of product because of the credit card companies are forcing this on the company. I have a local company that only accepts cash because of this.

I do think it is best to place your order early like a week before the cut off because they do seem to have odd issues near the end….. I had one instance where I was told the product was out of stock, yet they shipped it and charged me for it anyway, ( something I bought on clearance ).

I dislike the fact that in the final hours that they can at that point tell you the product is not in stock and you have to scramble to call them to adjust the order, ( I did that once with cheese that was out of stock, and I called and switched to a different type of cheese ).

Overall past the glitches it has still been a good experience for me, but I have found the final days of the order that you have to watch your emails like a hawk As the driver may be late, and you may have to do last minute changes…

[potpourri_of_life]

👍

[BLTN]

My account does NOT show an open order, ever, unless I am actively adding things to an order. Maybe you should contact Azure and ask them if they can fix that issue, mentioning that perhaps that’s why their system erroneously placed an order on your account.

[BLTN]

Since this post I’ve ordered & received…first thing I noticed, at the top of their homepage, was a statement about the new payment method…so I guess they did notify me, just in a round about way. Second thing was, when I went to the payment section, my credit card information was all still there & correct. I suppose it’s the usual…when something new starts, there’s always debugging to be done.

[MartHale7]

RE: everyone has an open order.

That would explain why I get an email warning of the closing time each month…

Good info to know.