Oupes 1800

  • Posted by Scrapmetal on June 8, 2023 at 11:48 pm

    Got on delivered today and it wouldn’t power up.I put it on 1 charger 6 hrs later it had 65% charge but the charge register says it charging zero watts.I sent a email to customer support but no answer today.I used Ap’s code 831 to the door.

    Scrapmetal replied 1 year, 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • BigSD

    Member
    June 9, 2023 at 12:55 am

    They generally reply afterhours. I had the same issue with my 1500 – took 3 tries to get a good one, Also, e-mail is generally a better way to communicate with them – and send a picture of the unit on the charger and not charg9ing beyond 65%. I would be really surprised if they did not get on it pretty quick.

    • Scrapmetal

      Member
      June 10, 2023 at 4:40 pm

      I guess they are in China cause they sent me a message around 7pm central and said they are sending me a label and are sending me another unit.I hope it’s a good 1.I don’t like buying Chinese but thats what’s out there

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